Shipping policy

This Shipping Policy applies to orders placed with 4th Quarter Creations LLC.

Order Processing and Production

Most products are made or customized to order. Custom orders generally require 5–10 business days for production before they are ready for pickup, local delivery, or shipment.

Production time begins after:

  • Payment has been received;
  • All required artwork and order information have been submitted; and
  • The customer has approved any required proof.

Production times do not include weekends, holidays, or carrier transit time. Artwork revisions, delayed approvals, unusually large orders, product availability, and special finishing requirements may extend production time. If this happens, we will contact you with an updated estimate.

United States Shipping

We ship within the United States using FedEx and UPS. Available shipping services and rates may vary based on the destination, package size and weight, order value, and selected delivery speed.

Shipping charges are displayed at checkout or included in your approved custom-order quote. Carrier transit time begins after production is complete and the package has been accepted by the carrier.

Delivery dates provided by 4th Quarter Creations LLC or a carrier are estimates unless we expressly guarantee a date in writing.

International Shipping

International shipping rates are calculated separately from domestic rates. Available services and charges depend on the destination, package size and weight, and selected carrier service.

International customers are responsible for any customs duties, import taxes, brokerage charges, tariffs, or other fees imposed by the destination country. These charges are not included in our product prices or shipping charges unless expressly stated at checkout.

Customs inspections may delay delivery. 4th Quarter Creations LLC does not control customs processing times and cannot guarantee an international delivery date.

Customers are responsible for confirming that the products ordered may legally be imported into the destination country.

Local Pickup

Local pickup is available at:

4th Quarter Creations LLC
21455 Melrose Avenue, Suite 9
Southfield, Michigan 48075
United States

Please wait until you receive confirmation that your order is ready before arriving. Bring your order confirmation and a valid photo ID. Orders will not be available before the confirmed completion time.

If another person will collect your order, contact us in advance with that person’s name.

Local Delivery

Local delivery is available for eligible orders and delivery addresses. Availability, delivery charges, and scheduling will be shown at checkout or confirmed in your custom-order quote.

Someone may need to be present to accept the delivery. Additional charges may apply when an order cannot be delivered because the address is incorrect, access is unavailable, or no authorized recipient is present.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs to be corrected.

We cannot guarantee that an address can be changed after an order has entered production or fulfillment. Additional shipping charges resulting from an incorrect or incomplete address are the customer’s responsibility.

Delays

Weather, carrier interruptions, customs processing, supply shortages, holidays, and other circumstances outside our reasonable control may affect production or delivery.

If we cannot ship within the time originally promised, we will notify you and provide an updated shipping estimate. When required by applicable law, you will have the option to accept the delay or cancel the affected unshipped items for a prompt refund.

Lost or Damaged Packages

If tracking shows that your package is lost, or if it arrives damaged, contact us promptly:

For damaged shipments, retain the product, packaging, shipping label, and packing materials. We may request photographs or other information needed to submit a carrier claim.

We will review the circumstances with the carrier and work toward an appropriate resolution. Filing a carrier claim does not limit any rights you may have under applicable law.

Split Shipments

Orders containing multiple products may be shipped in separate packages. When this happens, you may receive more than one tracking number or delivery.

Contact Us

For questions about production, pickup, delivery, or shipping, contact:

4th Quarter Creations LLC
21455 Melrose Avenue, Suite 9
Southfield, Michigan 48075
United States
Phone: (248) 914-3064
General email: info@4thquartercreations.com
Customer support: 4qc.help@gmail.com